Terms & Conditions
Terms & Conditions
Introduction
www.elysiandusk.com (the “Website”) is owned and operated by Elysian Dusk (“we”, “us”, “our”). These Terms & Conditions govern your access to and use of our Website, including the purchase of products offered through it. Delivery services are fulfilled through our authorized logistics partners.
India is the country of domicile for Elysian Dusk.
For any questions, concerns, or support requests, you may contact us at:
📧 Help@Elysiandusk.com
📞 +91 9724472627
Acceptance of Terms
By accessing, browsing, or using any part of this Website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.
These Terms apply to all users of the Website, including browsers, customers, merchants, and contributors of content.
Use of Website
These Terms apply to your use of the Website and any related platform or application that allows you to place orders with Elysian Dusk.
By using this Website, you confirm that all information provided by you is accurate, complete, and up to date. You are responsible for informing us of any changes to your information.
We reserve the right to modify, suspend, or discontinue any part of the Website at any time, temporarily or permanently, without prior notice and without liability.
Your statutory consumer rights under applicable Indian laws remain unaffected.
Elysian Dusk does not provide products or services to jurisdictions restricted under applicable laws or regulations.
Account Registration & Security
You may be required to register an account to access certain features.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity conducted through your account shall be deemed authorized by you.
We reserve the right to suspend or terminate accounts in case of misuse, fraud, or violation of these Terms.
Intellectual Property
All content on this Website, including text, images, logos, graphics, designs, and trademarks, is the exclusive property of Elysian Dusk. No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.
Third-Party Links
The Website may contain links to third-party websites. Elysian Dusk does not control or endorse the content, policies, or practices of such websites and is not responsible for any loss or damage arising from their use.
User-Generated Content
Any content submitted by you to the Website shall be considered non-confidential. By submitting content, you grant Elysian Dusk the right to use, reproduce, and publish such content for business or promotional purposes.
You agree not to upload content that infringes intellectual property rights, privacy rights, or applicable laws.
Purchase of Products
Order Acceptance
All product listings on the Website constitute an invitation to offer. Your order represents an offer to purchase products subject to acceptance by us.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
Product unavailability
Pricing or listing errors
Payment authorization failure
Suspected fraudulent activity
Delivery address limitations
Order confirmation emails acknowledge receipt of your order and do not constitute acceptance. Acceptance occurs only upon dispatch confirmation.
Pricing
All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
Price changes do not affect orders already confirmed and dispatched.
Payment Terms
Payments are processed through secure, authorized payment gateways.
You confirm that the payment method used belongs to you and that all payment details provided are accurate.
Authorization of payments is subject to validation by the issuing bank or payment provider.
Elysian Dusk is not responsible for charges imposed by your bank or payment provider.
Invoicing
Where required, electronic invoices will be issued and shared digitally. You agree to receive invoices in electronic format.
Delivery & Risk
We currently deliver products within India only.
Delivery timelines are estimates and may vary depending on location and courier partner.
Risk of loss or damage passes to you upon successful delivery.
Cancellation, Returns & Refunds
All cancellations, returns, and refunds are governed strictly by our Return & Refund Policy, available on the Website. This policy does not affect your statutory rights under Indian consumer protection laws.
Age Restrictions
Certain products may have age restrictions. By placing an order, you confirm that you meet the required age criteria. We reserve the right to cancel orders where age verification fails.
Limitation of Liability
Elysian Dusk shall not be liable for indirect, incidental, or consequential damages arising from the use of the Website or products, to the extent permitted by law.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and courts of competent jurisdiction in India shall have exclusive authority.